Beyond our returns policy, customers within the European Union hold the statutory right to withdraw from a purchase within 14 days of receiving an order, without giving a reason. To exercise it, simply notify us in writing at info@bellepoque.hr within 14 days of delivery, and return the order within 14 days of letting us know. Returned pieces remain subject to the condition we ask for above.

Upon a valid withdrawal, we refund the price of the order together with standard delivery. Where a faster delivery option was chosen, we refund the cost of the least expensive standard option available at the time of the order.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To Narmiko d.o.o., Petrova ulica 59a, 10000 Zagreb, Croatia, info@bellepoque.hr:

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

— Ordered on / received on:

— Name of consumer(s):

— Address of consumer(s):

— Signature of consumer(s) (only if this form is notified on paper):

— Date:

We will notify you ... when the desired product becomes available. Please enter the E-mail address to which you would like to be contacted.

Need advice or further details?

Need advice or further details? Our team is available to assist with product information and fit guidance.

Share the link to the piece you’re considering, and we’ll respond with all relevant details.
You may also reach us by phone.

Call: +385 1 7888 527 

Hours: Monday–Saturday, 8:00–16:00 (CET)