€ 445
Price includes VAT for EU customers.
Also available in our 5-star hotel boutiques in Dubrovnik, Rovinj, Lošinj.
Shop with Confidence
At Belle Époque, we strive to make your shopping experience as seamless as possible. We offer clear delivery and return options tailored to meet your needs while adhering to EU regulations.
Prices include VAT for customers within the European Union.
Orders shipped outside the EU may be subject to customs duties and local taxes, which are determined by the destination country and are not included in the product price or shipping costs. These charges are the responsibility of the customer.
For more information, please contact your local customs office.
We partner with DHL to provide reliable, fast delivery services across the EU, ensuring your order arrives within 2-3 business days. Enjoy free delivery for orders over 300 EUR.
You may return most items purchased from Belle Époque either in-store at one of our Belle Époque Stores in Croatia or by shipping them back to our Online Store. Returns are free within EU, provided they meet the conditions listed below.
Return Conditions:
15-day Return Period: You may return eligible items within 15 days from the date of delivery.
Unused and Unopened: Items must be unused, with all original packaging and labels attached, and in a resellable condition.
Exclusions: Returns cannot be accepted for perfumes, cosmetics, earrings, jewelry, hygiene products, or final sale items, if the product’s sealed packaging has been opened. This is in line with the EU distance selling regulations that prohibit the return of certain hygiene-sensitive products once the seal has been broken. (europa.eu)
We aim to process returns within 5 business days of receiving the returned item. However, during sale periods, processing may take 1-2 additional business days.
Under EU law, the right of withdrawal (the right to return a product for any reason) does not apply to:
Products that are sealed for hygiene reasons, such as perfumes, cosmetics, and earrings, if the seal has been broken after delivery.
Custom-made or personalized items.
For detailed information on delivery charges, return conditions, and exchange policies, please visit our Customer Service section on our website.
Also available in our 5-star hotel boutiques in Dubrovnik, Rovinj, Lošinj
€ 445
Price includes VAT for EU customers
Delivered with DHL Express within the European Union
Free shipping on orders over €300
Easy returns via DHL accepted within 15 days
All prices include VAT for customers within the European Union.
Orders delivered outside the EU may be subject to customs duties and local taxes determined by the destination country. These charges are not included in the product price or shipping costs.
For additional information regarding customs procedures, we recommend contacting your local customs authority.
Delivery
Orders within the European Union are delivered with DHL Express and typically arrive within 2–3 business days.
Complimentary delivery is available for orders over €300.
Returns
Eligible items may be returned within 15 days of delivery, either:
in person at one of our Belle Époque boutiques in Croatia, or
by shipping the item back to our Online Store
Returns within the European Union are accepted free of charge, provided the items meet the conditions outlined below.
Return Conditions:
Returned items must be unused, with all original packaging and labels attached, and in a resellable condition.
In accordance with EU distance selling regulations, returns cannot be accepted for hygiene-sensitive products once their sealed packaging has been opened. This includes perfumes, cosmetics, earrings, jewelry, and final sale items.
Return Processing
Returns are typically processed within 5 business days of receipt.
During sale periods, processing times may be extended by 1–2 additional business days.
Legal Exceptions
Under EU law, the right of withdrawal (the right to return a product for any reason) does not apply to:
Products that are sealed for hygiene reasons, such as perfumes, cosmetics, and earrings, if the seal has been broken after delivery.
Custom-made or personalized items.
Further Information
For detailed information on delivery charges, return conditions, and exchange policies, please visit our Customer Service section on our website.
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Call: +385 1 7888 527
Hours: Monday–Saturday, 8:00–16:00 (CET)
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