Shop with Confidence
At Belle Époque, we strive to make your shopping experience as seamless as possible. We offer clear delivery and return options tailored to meet your needs while adhering to EU regulations.

Prices include VAT for customers within the European Union.

Orders shipped outside the EU may be subject to customs duties and local taxes, which are determined by the destination country and are not included in the product price or shipping costs. These charges are the responsibility of the customer.

For more information, please contact your local customs office.

Delivery Information

We partner with DHL to provide reliable, fast delivery services across the EU, ensuring your order arrives within 2-3 business days. Enjoy free delivery for orders over 300 EUR.

Returns Policy

You may return most items purchased from Belle Époque either in-store at one of our Belle Époque Stores in Croatia or by shipping them back to our Online Store. Returns are free within EU, provided they meet the conditions listed below.

Return Conditions:

• 15-day Return Period: You may return eligible items within 15 days from the date of delivery.

• Unused and Unopened: Items must be unused, with all original packaging and labels attached, and in a resellable condition.

• Exclusions: Returns cannot be accepted for perfumes, cosmetics, earrings, jewelry, hygiene products, or final sale items, if the product’s sealed packaging has been opened. This is in line with the EU distance selling regulations that prohibit the return of certain hygiene-sensitive products once the seal has been broken. (europa.eu)

Processing Returns

We aim to process returns within 5 business days of receiving the returned item. However, during sale periods, processing may take 1-2 additional business days.

Exceptions

Under EU law, the right of withdrawal (the right to return a product for any reason) does not apply to:

• Products that are sealed for hygiene reasons, such as perfumes, cosmetics, and earrings, if the seal has been broken after delivery.

• Custom-made or personalized items.

Further Information

For detailed information on delivery charges, return conditions, and exchange policies, please visit our Customer Service section on our website.

The LEONE is Eres’s beach hat designed to be worn, not just carried. The 67% viscose, 33% cotton composition means the weave has give — it packs flat without permanent creasing, which matters if you travel with any regularity. The Bronzee finish has a subtle warmth that reads as golden in good light, slightly more bronze in shade — it flatters most skin tones in the way that pure white straw doesn’t always. The brim width is considered: wide enough to protect the face and shoulders, not so wide that it catches every sea breeze. The crown has internal structure that holds the hat’s shape without being rigid. Available in S, M, L — size based on head circumference. The kind of hat you keep rather than lose at the airport.

• 67% Viscose, 33% Cotton
• Packable without permanent creasing
• Bronzee finish — warm golden tone
• Available in S, M, L